Privacy Policy
Effective date: 30 March 2026
Seed Estates (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect personal data through our website www.seedstates.co.uk and through any enquiries, applications, forms, or communications submitted to us through the website.
It also explains your rights and how to contact us if you have any questions about how we handle your information.
1. Who we are
Seed Estates is the organisation responsible for your personal data for the purposes set out in this Privacy Policy. In data protection terms, Seed Estates is the data controller.
Contact details
Email: abi@seedestates.co.uk
2. The personal data we collect
We may collect and process the following categories of personal data:
- your name
- your email address
- your telephone number
- Location
- landlord enquiry information
- tenant application information
- booking, viewing, or property enquiry details
- correspondence you send to us
- technical and usage data relating to your use of the website
- cookie and device related information
3. How we collect your data
We may collect personal data:
- directly from you when you complete a form on our website
- when you contact us by email, phone, or through the website
- when you enquire about a property, booking, service, or application
- automatically through cookies and essential website technologies
- from third parties where this is necessary for applications, compliance, or service delivery, such as references or identity related checks where applicable
4. The types of information we collect for property enquiries and applications
If you submit a landlord enquiry, tenant application, viewing request, booking request, or other property related form, we may collect additional information relevant to that request. Depending on the type of form, this may include:
- contact details
- address history
- employment or income related information
- property details
- references
- identification information where required
- supporting documents
- notes connected to your enquiry or application
If you do not provide information marked as required, we may be unable to process your enquiry, assess your application, arrange a viewing or booking, or provide the requested service.
5. Website usage data
When you use our website, we may automatically collect certain technical information, including:
- IP address
- browser type and version
- device information
- pages visited
- date and time of access
- time spent on pages
- referring website information
- diagnostic and technical data
We use this information to help operate the website, maintain security, and improve website performance.
6. Cookies and similar technologies
Our website uses cookies and similar technologies to support core website functions, remember preferences, and help keep the website secure.
Examples may include:
- essential cookies used to make the website work properly
- preference cookies used to remember your settings
- security cookies used to help protect the website and users
At present, we do not use website analytics tools on the website. If we introduce analytics or other non-essential cookies in future, we will update our website settings and this Privacy Policy accordingly.
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
7. How we use your personal data
We may use your personal data to:
- respond to enquiries and communications
- assess landlord, tenant, booking, or viewing requests
- arrange viewings, bookings, or service related follow up
- provide our services
- manage our relationship with you
- operate, maintain, and secure the website
- deal with complaints, disputes, or legal claims
- comply with legal and regulatory obligations
- keep internal records
- send service related messages
- send marketing communications where we are legally allowed to do so
8. Our lawful bases for processing
We only use personal data where we have a lawful basis under UK GDPR. Depending on the activity, we may rely on one or more of the following:
Contract or steps before a contract
Where you ask us to take steps before entering into an agreement with you, such as processing an enquiry, application, booking request, or viewing request, or where processing is necessary to perform a contract.
Legitimate interests
Where it is necessary for our legitimate business interests, including managing enquiries, reviewing applications, operating the website, preventing misuse, maintaining records, improving services, and protecting our business, provided those interests are not overridden by your rights and freedoms.
Legal obligation
Where we need to process your data to comply with legal or regulatory requirements.
Consent
Where we rely on your consent, for example for certain marketing communications or future non-essential website technologies. Where we rely on consent, you can withdraw it at any time.
9. Marketing
We may send you marketing communications about our services only where we have your consent or are otherwise permitted to do so by law.
You can opt out of marketing at any time by using the unsubscribe link in our emails or by contacting us directly.
10. Who we may share your personal data with
We do not sell your personal data.
We may share your information where necessary with the following categories of recipients:
- website hosting providers
- website developers or IT support providers
- email, form, or software service providers
- professional advisers, including legal, compliance, and accounting advisers
- contractors or service providers working on our behalf
- referencing, identity, or verification providers where applicable
- regulators, courts, law enforcement bodies, or government authorities where required
- any other third party where disclosure is necessary to establish, exercise, or defend legal claims
We require third parties acting on our behalf to handle personal data only for authorised purposes and with appropriate safeguards.
11. International transfers
Some of our service providers may store or process personal data outside the United Kingdom.
Where personal data is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place so that your information remains protected.
12. How long we keep personal data
We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, complaint handling, and record keeping requirements.
As a guide:
- general enquiries are usually kept for up to 12 months after the last meaningful contact
- unsuccessful applications may be kept for up to 12 months after the decision, unless a longer period is needed for legal or compliance reasons
- records relating to services, client relationships, tenancies, management arrangements, or ongoing business matters may be kept for up to 6 years after the relationship ends
- limited records of marketing opt-outs may be kept so that we can respect your preferences
We may retain information for longer where necessary to comply with legal obligations or deal with complaints, disputes, or claims.
13. Data security
We take appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, disclosure, or alteration.
However, no system or internet transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.
14. Your rights
Depending on the circumstances, you may have the right to:
- request access to your personal data
- request correction of inaccurate or incomplete data
- request deletion of your personal data
- request restriction of processing
- object to processing based on legitimate interests
- request transfer of certain personal data in a usable electronic format
- withdraw consent where we rely on consent
Your right to object
Where we process your personal data based on legitimate interests or for direct marketing, you have the right to object.
You can exercise any of your rights by contacting us using the contact details in this Privacy Policy. We may ask for proof of identity before responding.
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we have handled your personal data.
15. Third party websites
Our website may contain links to third party websites. We do not control those websites and are not responsible for their privacy practices. You should review their privacy policies before submitting personal data.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, or website functionality.
Any updates will be posted on this page and the effective date will be updated. Where appropriate, we may also bring important changes to your attention separately.
17. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: abi@seedestates.co.uk
Phone: 07904 509 737
Address: 20-22 Wenlock Road, London, N1 7gu,